When you order a burger and fries on a food delivery app, do you know where your tip is going?
After a New York Times story over the weekend highlighted popular food delivery service DoorDash’s tipping policy, people were surprised to learn that DoorDash takes the tip paid in the app, but ensures a minimum payout to its delivery workers, known as Dashers.
This prompted a look at how you tip delivery workers who bring food orders to your door from restaurants by car or bicycle. Here’s an example from the NYT reporter’s experience delivering in New York City on an electric bicycle.
On the DoorDash Reddit page, a customer posted Monday, “I’m a regular customer of [DoorDash] that has started doing cash tips because of this. I know I’m one person but I’m hoping that word keeps getting out and the situation keeps improving!” Read more…